Safe & Responsible

Responsible Gaming at ho77

We want every player in Bangladesh to enjoy gaming safely. Our tools help you stay in control — because fun should never come at a cost.

21+ Only
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Gambling is intended for adults aged 21 and above only. If you feel that gambling is negatively affecting your life, please use our self-exclusion tools or contact our support team immediately.

At ho77, we believe that gambling should be a fun, entertaining pastime — nothing more. We are committed to providing a safe and reliable platform for all our players across Bangladesh, whether you are in Dhaka, Chittagong, Sylhet, or anywhere else in the country. Responsible gaming is not just a policy for us; it is a core part of how we operate.

Problem gambling can affect anyone, regardless of age, income, or background. Recognising the early warning signs and taking action quickly is the best way to protect yourself and your family. ho77 provides a set of practical tools so you always have the option to set boundaries, take a break, or step away entirely when you need to.

Our Player Protection Tools

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Deposit Limits

Set daily, weekly, or monthly deposit caps to keep your spending predictable.

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Wagering Limits

Control the maximum amount you can wager in any single session or time period.

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Session Time-Out

Take a short break of 24 hours, 48 hours, or up to 7 days without closing your account.

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Self-Exclusion

Voluntarily block your account for 30 days, 6 months, or permanently if you need a long-term break.

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Activity Statements

Review your full betting history, deposit totals, and session durations anytime from your account dashboard.

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Parental Controls

Use third-party filtering software to prevent underage access to gambling content on shared devices.

Recognising Problem Gambling

Problem gambling is more common than many people realise. It does not always look like the dramatic scenes you see in films. Often it starts as a small habit that gradually grows into something harder to manage. If you find yourself answering yes to several of the signs below, please consider reaching out for help.

Warning Signs to Watch For

  • Spending more money than you planned or can afford
  • Chasing losses by placing larger bets to recover what you lost
  • Gambling affecting your work, studies, or family relationships
  • Feeling anxious, irritable, or restless when not gambling
  • Borrowing money or selling belongings to fund gambling

Remember: noticing these signs in yourself is a sign of self-awareness, not weakness. Taking action early — even just setting a deposit limit — can make a significant difference to your wellbeing.

Using Your Account Controls

All of the following tools are available directly inside your ho77 account. You do not need to contact support to activate most of them — they are designed to be fast and friction-free so you can make changes the moment you decide you need them.

How to Set a Deposit Limit

Log in to your ho77 account and navigate to Account Settings. Under the Responsible Gaming tab, select Deposit Limits. Choose a daily, weekly, or monthly limit in BDT and confirm. The limit takes effect immediately. Reducing a limit applies instantly; increasing a limit has a 24-hour cooling-off period to protect you.

How to Activate a Time-Out

A time-out lets you pause your account for a short period — 24 hours, 72 hours, or 7 days — without permanently closing it. During a time-out you cannot log in, place bets, or make deposits. Any pending withdrawals will still be processed. To activate, go to Account Settings → Responsible Gaming → Take a Break and select your preferred duration.

How to Self-Exclude

Self-exclusion is a stronger step than a time-out. You can choose to exclude yourself for 30 days, 6 months, 1 year, or permanently. Once activated, your account will be locked and you will not be able to reverse the exclusion until the chosen period ends. If you select permanent exclusion, the decision is final. To apply, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team directly at [email protected].

Reality Checks & Session Reminders

Enable session reminders so ho77 notifies you after a set period of play — for example every 30, 60, or 90 minutes. This helps you stay aware of how long you have been playing and makes it easier to decide when to stop. You can set or adjust reminders at any time in your account preferences.

Getting Help — You Are Not Alone

If you are concerned about your gambling habits, or those of someone you care about, there are clear steps you can take right now. Our support team is available around the clock and treats all conversations with full confidentiality.

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Talk to our support team — Reach out to [email protected] at any time. Describe what you are experiencing and we will walk you through the options available on your account.

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Activate your chosen tool — Whether you need a deposit limit, a time-out, or a full self-exclusion, our team can help you activate it immediately — even if you are unable to access your account settings yourself.

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Seek professional guidance — If gambling is causing serious financial or personal difficulties, we strongly encourage you to speak with a qualified counsellor or mental health professional. Taking this step is a sign of strength.

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Contact Support

[email protected]

Common Questions

Who can play at ho77?
ho77 is open to players who are 21 years of age or older. All players must verify their age and identity during the KYC process before making a deposit or withdrawal. Players from restricted regions may not be eligible.
How do I set a deposit limit on my account?
Log in, go to Account Settings, and open the Responsible Gaming tab. Select Deposit Limits, choose your preferred time frame (daily, weekly, or monthly), enter the BDT amount, and save. The limit applies immediately. If you wish to increase an existing limit, a 24-hour review period applies.
What is the difference between a time-out and self-exclusion?
A time-out is a short voluntary break of up to 7 days, after which your account automatically reactivates. Self-exclusion is a longer-term commitment — 30 days, 6 months, 1 year, or permanent — and the account cannot be reopened until the chosen period expires. Both tools are available in Account Settings under the Responsible Gaming tab.
Can I get help even if I cannot access my account?
Yes. If you are unable to log in but urgently need to activate a self-exclusion or deposit limit, email our support team at [email protected] with your registered email address and a brief description of what you need. Our team will verify your identity and apply the restriction on your behalf.
Is my responsible gaming information kept private?
Absolutely. Any responsible gaming request — whether a deposit limit, time-out, or self-exclusion — is treated with strict confidentiality. This information is used solely to protect your account and is never shared with third parties or used for marketing purposes.

Play Responsibly, Enjoy More

Setting your limits keeps the fun alive. When you are ready, explore everything ho77 has to offer — cricket betting, live slots, and much more.